One of the ways I deal with any­thing — espe­cially any­thing upset­ting — is to learn as much as I can about it. When I have to deal with any kind of ill­ness or injury, I research it. I fig­ure I might as well share the infor­ma­tion I’ve gath­ered with oth­ers, although I do so with the caveat that I’ve never had any kind of related train­ing other than learn­ing enough ter­mi­nol­ogy and related infor­ma­tion to do med­ical tran­scrip­tion, process health insur­ance claims and get through a med­ical com­mu­ni­ca­tions class.