A sample text widget

Etiam pulvinar consectetur dolor sed malesuada. Ut convallis euismod dolor nec pretium. Nunc ut tristique massa.

Nam sodales mi vitae dolor ullamcorper et vulputate enim accumsan. Morbi orci magna, tincidunt vitae molestie nec, molestie at mi. Nulla nulla lorem, suscipit in posuere in, interdum non magna.

Boo, Motorola!

Maybe I’m just spoiled from years of Nokia phones, and being able to just down­load the Nokia Phone Suite free from their web site to sync my phone and PC, or put ring­tones and pho­tos on the phone. But hon­est­ly, I find it absolute­ly ridicu­lous that Motoro­la wants me to pay them $30 to $40 for the equiv­a­lent soft­ware to work with their phones!

It does­n’t, as far as I can see, do any­thing more than what the Nokia soft­ware does. They sell plen­ty of phones, and it can­not be that unusu­al for peo­ple to want to back up the data on them. So why are they goug­ing cus­tomers this way?

I can see charg­ing some amount if the cus­tomer wants a CD with the soft­ware on it mailed out, but charg­ing for the down­load is ridicu­lous.

And when I try to reg­is­ter for an account on their sup­port site, I keep get­ting error mes­sages say­ing that my email address is invalid. I tried a bunch of dif­fer­ent address­es, even the ISP address that I nev­er, ever use—no joy.

I can’t reg­is­ter the phone, either, because you have to pick your mobile provider, and mine isn’t list­ed, and there isn’t an “oth­er” option.


9 comments to Boo, Motorola!

  • I end­ed up pirat­ing that soft­ware for a friend’s phone, and it works fine. Want me to see if I can find you a copy?

  • Greg

    What pos­sessed you to move away from Nokia in the first place?!

    Yours incred­u­lous­ly,
    Ardent Nokia Pros­e­lyte (with good rea­son!)

  • If it’s a RAZR, you might try mod­my­mo­to and hack­ther­azr for advice. I fig­ured out how to add mp3 ring­tones to my Sprint RAZR V3m with­out their sil­ly soft­ware kit, but I don’t remem­ber exact­ly how. It involved get­ting Motoro­la’s firmware update soft­ware and a few oth­er bits of soft­ware too.

  • There are sneaky ways to do it — which provider/phone are you using again?

  • cyn

    My Nokia died, but we had it insured. The insur­ance com­pa­ny did­n’t have any Nokias avail­able — the pol­i­cy did­n’t actu­al­ly pro­vide for the same phone, just an equiv­a­lent one. “Equiv­a­lent” is pret­ty loose, obvi­ous­ly. The choice was between the Motoro­la W385 and some Sam­sung mod­el that has ter­ri­ble reviews, so we took the Motoro­la. The rest of our phones are Nokias (the ones we bought).

    Thanks, Ben, I’ll look at those sites — I think I saw some ver­biage on Motoro­la’s site claim­ing that the W385 was designed based on the Razr.

    Art, our provider is MetroPCS.

  • It looks like Ben, who I sort-of-know from a dif­fer­ent life, is point­ing you in much the same direc­tion I would (I hit refresh before post­ing, real­ly!). I’ve actu­al­ly done it myself before, and still have the rel­e­vant soft­ware for my RAZR at home.

    As for MetroPCS: that is a good thing, since the place I was wor­ried about was Ver­i­zon, who lock down their hand­sets so hard even Motoro­la’s offi­cial soft­ware has trou­ble.

  • Okay, I found one thing amid a whole bunch of fake-blogs. This thread seems com­pre­hen­sive, if requir­ing a bit of read­ing to glean the appro­pri­ate bits. Part­way through the com­ment is made that these things did work for at least one W385 per­son on MetroPCS.

  • cyn

    Thanks, Art! You’re such a sweet­ie 🙂 Between you and Lib­bet I think I have it, now.

  • Janni

    In my opin­ion nokia are much bet­ter than motoro­la but this is up to you.