Maybe I’m just spoiled from years of Nokia phones, and being able to just download the Nokia Phone Suite free from their website to sync my phone and PC, or put ringtones and photos on the phone. But honestly, I find it absolutely ridiculous that Motorola wants me to pay them $30 to $40 for the equivalent software to work with their phones!
It doesn’t, as far as I can see, do anything more than what the Nokia software does. They sell plenty of phones, and it cannot be that unusual for people to want to back up the data on them. So why are they gouging customers this way?
I can see charging some amount if the customer wants a CD with the software on it mailed out, but charging for the download is ridiculous.
And when I try to register for an account on their support site, I keep getting error messages saying that my email address is invalid. I tried a bunch of different addresses, even the ISP address that I never, ever use—no joy.
I can’t register the phone, either, because you have to pick your mobile provider, and mine isn’t listed, and there isn’t an “other” option.