Ask Anyway

I just got a bill in the mail from a radi­ol­o­gist, want­i­ng me to pay $29 for him read­ing a CT scan on my ankle last month.

The bill claimed that I owe them $29.

Now, my insur­ance co-pay is $20, and if the bill had read $20 I would have paid it with­out ques­tion. $29, though? Why?

I called, and the gal in the billing office told me that their con­tract with my insur­er requires that they write off the $29. but “it’s not automated.”

Unless the patient calls to dis­pute the bill, they don’t write off that mon­ey. If the patient does­n’t call or pay the bill, it goes into col­lec­tions, despite the fact that it isn’t a legit­i­mate charge.

Why do I think they aren’t going to get around to automat­ing it?

Anyway—it pays to check on these med­ical bills rather than just accept­ing what­ev­er the state­ments say.

Cyn is Rick's wife, Katie's Mom, and Esther & Oliver's Mémé. She's also a professional geek, avid reader, fledgling coder, enthusiastic gamer (TTRPGs), occasional singer, and devoted stitcher.
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