Comments on: Protect Your Dogs and Boycott Four Paws Products Ltd. http://technomom.com/2008/08/27/protect-your-dogs-and-boycott-four-paws-products-ltd/ Purposefully perverse since 1995! Tue, 16 Mar 2010 18:12:58 +0000 http://wordpress.org/?v= hourly 1 By: Terri Crispin http://technomom.com/2008/08/27/protect-your-dogs-and-boycott-four-paws-products-ltd/comment-page-1/#comment-24424 Terri Crispin Mon, 01 Sep 2008 09:16:33 +0000 http://technomom.com/?p=752#comment-24424 Swift action? Not! A dog died in 2005 after the same thing happened, and Four Paws promised the dog's owner then that the toy would be redesigned - it wasn't. Four Paws has sent three different canned response letters to people who have emailed them - they have to keep changing them as their lies and cover-ups are exposed, thanks to the power of the Internet. They've also now added two more products to the recall. We have to keep the heat on them - I don't think they'll do anything without pressure. Swift action? Not! A dog died in 2005 after the same thing happened, and Four Paws promised the dog’s owner then that the toy would be redesigned — it wasn’t.

Four Paws has sent three different canned response letters to people who have emailed them — they have to keep changing them as their lies and cover-ups are exposed, thanks to the power of the Internet.

They’ve also now added two more products to the recall. We have to keep the heat on them — I don’t think they’ll do anything without pressure.

]]> By: cyn http://technomom.com/2008/08/27/protect-your-dogs-and-boycott-four-paws-products-ltd/comment-page-1/#comment-24095 cyn Thu, 28 Aug 2008 19:52:36 +0000 http://technomom.com/?p=752#comment-24095 Thanks for the update. It's too bad they didn't do that after they were notified of the first injuries, as action then could have prevented the later ones. Chai's human declined their offer because it did not include a recall, and she wanted to be sure that other dogs weren't injured as Chai was. Thanks for the update. It’s too bad they didn’t do that after they were notified of the first injuries, as action then could have prevented the later ones. Chai’s human declined their offer because it did not include a recall, and she wanted to be sure that other dogs weren’t injured as Chai was.

]]> By: Top Dawg http://technomom.com/2008/08/27/protect-your-dogs-and-boycott-four-paws-products-ltd/comment-page-1/#comment-24079 Top Dawg Thu, 28 Aug 2008 13:37:04 +0000 http://technomom.com/?p=752#comment-24079 I called Four Paws to voice my concerns about the pimple ball. I was surprised they actually had a live person answering the phone; you don’t get that too often these days. It was explained to me that they are doing everything a company can do to resolve the pimple ball issue, and I believe them. They offered to pay the vet bills and then some. They have taken swift action to stop shipping and recall ALL the toys, not just the defective ones, from retailers and distributors nationwide- at their expense of course. They are taking full responsibility and showing care and consideration for all of their customers. The people at Four Paws can’t change what happened but it seems to me that they are doing what they can to prevent it from happening in the future. My doggies and I will continue to support Four Paws Products! I called Four Paws to voice my concerns about the pimple ball. I was surprised they actually had a live person answering the phone; you don’t get that too often these days. It was explained to me that they are doing everything a company can do to resolve the pimple ball issue, and I believe them. They offered to pay the vet bills and then some. They have taken swift action to stop shipping and recall ALL the toys, not just the defective ones, from retailers and distributors nationwide– at their expense of course. They are taking full responsibility and showing care and consideration for all of their customers. The people at Four Paws can’t change what happened but it seems to me that they are doing what they can to prevent it from happening in the future. My doggies and I will continue to support Four Paws Products!

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